Have you ever wanted to be in two places at once? Have you ever wished you could teleport? If you’re managing a nationwide kiosk network with potentially thousands of units then the answer is probably “yes”.

Controlling vast kiosk estates is a challenging task at the best of times, but when your knowledge of each machine is limited, out-of-date or non-existent this becomes an impossible task. Which machines are out of order? Have any machines run out of printer roll? How much cash is in each machine? To avoid you having to say “I don’t know” Genkiosk provides all this information (and more) from the comfort of your office.

Genkiosk allows you to monitor the status of each of your machines without the trouble of going to visit it. Kiosk usage figures, unit performance and revenue, cash levels – things you need to know for effective control – are all available through the Genkiosk software. Read more about Keeping control when you are miles from your kiosk →

This might not be a ground-breaking revelation, but controlling costs is a great way to increase profitability!

But controlling costs across large kiosk estates has always been a challenge.

When purchasing kiosk software, people rarely expect to find business intelligence included as standard, but this is Genkiosk’s raison d’être; it provides first class kiosk software and helps you stay on top of your operation by offering the means to effectively manage your kiosk network. Read more about Lower costs, larger profit →

Do you ever wish you could be in two places at once?

If you’re responsible for managing a national or even international network of kiosks this feeling should be quite familiar.

One of the main challenges with spreading yourself far and wide is being unable to see what is happening at each location. No-one can be in two places at once and very few of us can afford a small army of engineers running around monitoring things for us.

Genkiosk is the kiosk software solution that provides a high degree of visibility from a number of different angles, from viewing your whole  estate, right down to examining individual machines. Significantly reducing both travel costs and man hours, you can see everything you need to in a faster, cheaper and more comprehensive way. Read more about How many of your kiosks can you see right now? →

Running interactive kiosks without an effective management system is like driving a car blindfolded. Not a good idea. Once you are connected, you soon risk getting overloaded with too much data or confused by inconsistent information. Genkiosk sees you through that data smog, with clever business rules to give the right information to the right people at the right time:

• Monitor what is going on right now – and set automatic alerts via email, text or smart phone apps
• Standardize your estate in terms of look and feel, and behaviour and performance: consistency feeds profitability
• Prioritize: you can’t do everything at once, so tackle the most important things first.

Putting all this at your fingertips underpins confidence that your kiosk business is heading in the right direction.